Customer care
Chad Latimer appointed CEO of Axispointe
Axispointe, a player in facility asset management and post-construction customer service, has appointed Chad Latimer as President and CEO.
The company informed that Latimer will be responsible for providing strategic leadership founded in his organisational experience in sales, services, management and development.
Latimer was formerly vice president of global and international services at Symantec. He brings more [...]
Powerwave opens new facility in Hyderabad
Powerwave Technologies,a player in end-to-end wireless coverage and capacity solutions, has announced the opening of a new facility in India.
The 40,000-sq-ft facility, located in Hyderabad, will staff approximately 300 people. The office will serve regional OEMs and operators through sales and marketing, engineering, and technical and customer support.
The facility will house hardware, software and system [...]
Stratos opens Hong Kong service centre
Stratos, a provider of advanced mobile and fixed-site remote communications solutions, has expanded its Asia-Pacific customer-support infrastructure with the opening of its new Hong Kong Customer Support Centre.
The centre offers dedicated, local-language support to customers throughout the Asia-Pacific region.
The centre is staffed with trained professionals who speak both English and Chinese. They are familiar with [...]
Wmode partners with Redwood for mobile applications
Wmode, a provider of mobile managed services under its ClearMode brand, has been selected by Redwood Technologies, to provide outsourced customer care, testing and support services.
Redwood is the developer and provider of Momentem, a service providing call tagging and activity tracking for mobile professionals.
Redwood delivers its Momentem service via wireless carriers, including Rogers in Canada [...]
